WHATSAPP ORDERING

“Parle G 10 box, Tata salt 5 bag.” That is a complete order.

Retailers keep ordering the way they already do: a text or a voice note on WhatsApp. Wholdiret reads the message, matches every line to your catalog, applies their price and scheme, and asks them to confirm before anything is placed.

AISLE 02 · WHATSAPP ORDERING
HOW THE MESSAGE WAS READ
“Parle G 10 box”Parle-G 70 g · box of 12Matched
“Tata salt 5 bag”Tata Salt 1 kg · bag of 25Matched
“surf 1kg 2 peti”Surf Excel 1 kg · case of 18Matched
Voice: “ek peti chai”Tata Tea Gold 250 g · caseConfirmed by retailer
InputText, voice, photoIncluding a photo of a handwritten list
MatchingYour SKUsLearns local names like “Parle 5 wala”
ConfirmationAlwaysRetailer confirms before it is placed
LanguagesHinglish and moreHindi, Marathi, Gujarati and English
HOW IT WORKS

Three bays from message to dispatch.

BAY 01

Retailer sends a message

Text, voice note or a photo of a list, on your WhatsApp Business number.

BAY 02

AI drafts the order

Each line is matched to an SKU and pack size. Unclear lines are asked about, not guessed.

BAY 03

Retailer confirms

A summary with prices, schemes and total is sent back. One reply places the order.

WHAT IS IN THE CARTON

Built for the way distribution actually runs.

Voice notes

A retailer can speak the order while serving a customer. The draft comes back as text to check.

Local names and shorthand

“Surf 1kg 2 peti”, “Maggi 12 wala”. Matches improve as your retailers keep ordering.

Same prices as the app

WhatsApp orders use the retailer’s price list, schemes and credit rules. No separate setup.

Asks instead of guessing

If “Tata salt” could mean 1 kg or 500 g, the retailer gets a quick choice to pick from.

“Same as last time”

Retailers can repeat their previous order with a single message.

Order copy in the chat

Every confirmed order is sent back as a clean summary with an order number.

SEALED CARTON

What stays in your control

  • Every WhatsApp order is confirmed with the retailer before it is placed.
  • Messages are processed only to build orders for your business. Your retailers’ chats are never used for anyone else.
  • Retailer data and prices are private to each distributor and never shared with others.
QUESTIONS

WhatsApp Ordering: common questions

Do we need a new WhatsApp number?

You can connect your existing WhatsApp Business number through the official WhatsApp Business Platform, or we help you set up a new one.

What happens when the AI is not sure about an item?

It asks the retailer to choose from the closest matches. Nothing unclear is added to an order silently.

Can my team see the conversation?

Yes. Your order desk sees the original message next to the drafted order, and can step in at any time.

DISPATCH GATE · BAY 01

The next order is already typed on a retailer’s phone.

Give it somewhere to land. Load your catalog tonight, invite your retailers tomorrow, and the first 100 orders they place are on us.

GATE PASSNo. 0001
Consignment
First 100 retailer orders
Charges
₹0 · $0
Card required
No
Loading time
About a week
Issue my gate passor contact support first